Shipping policy

Shipping Policy

We aim to get your order to you as quickly and smoothly as possible.

Order Processing

Please allow 1-3 business days for your order to be processed and prepared for shipment. Once your order has been dispatched, you will receive a shipping confirmation with tracking information where available.

Shipping Time

Our estimated shipping time is up to 8 business days after your order has been processed.

Please note that shipping times are estimates and may occasionally be affected by circumstances outside our control, such as carrier delays, public holidays, customs processing or unusually high order volumes.

Tracking Your Order

Once your order has been shipped, you will receive your tracking details by email where tracking available. Please allow a short period for the tracking information to update after dispatch.

Incorrect Shipping Information

Please double-check your shipping address before placing your order. If you notice an error, contact us as soon as posible. Once an order has been dispatched, we may be unable to change the delivery address.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact our customer support team and we'll be happy to help investigate your delivery.